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Office Hours
8:30AM to 5:00PM ET
Toll-Free 866-298-9258
Call or email Tammy
for all your warranty needs and product inquiries.
Click to email us!
Shipping Return Policy: Returns
accepted 60 days from date of invoice, 20% restocking
charge applies.
How to Report a Claim
If you find a defect or other matter covered
by any of the limited warranties described in
the below links for both commercial or residential,
promptly notify us - Vinylflooring.org - who sold
you the floor covering material. We will then
file a claim with IVC US.
Click on the links below to see details to
the legal warranty systems... (GREAT FOR PRINTING)
1. Flexitec Commercial Warranty System Details
(Part
1 &
Part 2)
2. Flexitec Residential Warranty System Details
(Part
1 & Part
2)
Flexitec Fiberglass Cushioned Warranty
Summary
Flexitec Fiberglass Cushioned warrants that your floor
will not:
Contain manufacturing defects
Contract, expand, curl, crack, rip, tear or gouge
from normal household use
Wear through from normal household use
Discolor from moisture
Be affected by mold, mildew and alkaline
Permanently stain from common household products
Permanently stain or yellow from traffic stains
Permanently scuff from shoe soles
Flexitec Fiberglass Cushioned Vinyl Collection
is comprised of the highest quality materials
on the obtainable prices.
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